Services

Training and Support

30 Days Free

Let us provide you a 30 minute webinar and we'll set you up with your own branded system; free for 30 days!

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With SWIFT's JobReady platform, you can enroll your participants into targeted courses to fill skill gaps and increase your training ROI.

SWIFT's platform provides a breakdown of assessed topics upon completion of each objective assessment. Using this assessment summary as a guide, participants can access direct links to learning recommendations that will address any skill gaps identified through the assessment process, completing the skill development cycle.

The features of the platform and related services as they relate to training and support include:

Training Related Platform Features:

Instant Learning Recommendations:

Participants can use the areas for improvement indicators from their assessment results to locate relevant learning recommendations from pre-selected online learning providers. Both administrators and participants can immediately identify, inquire into and access specific courses that meet expressed skill development needs.

Learning Plan Creation:

Administrators and participants can review course descriptions, bookmark courses and quickly decide on a learning plan that can improve skill proficiency. They can also select from online or classroom-based training options and instantly execute enrollments into relevant courses.

Robust Course Catalogue:

Participants have access to a catalog of over 550 online courses. Courses are either developed in-house or are published by well-known online educators. SWIFT client organizations can even load their course assets for access by their participants.

Training and Support Services:

Courseware Development and Publishing:

Organizations may opt to have SWIFT custom develop self-directed training course titles that can be loaded into the system's Learning Management System we create for you. All courses are developed and published by certified educators. Available course publishing technologies include Articulate Studio, Adobe Captivate and more.

In-person and Remote Training Sessions:

As it relates to ramping up the use of the SWIFT platform, we're experienced in providing remote and in-person training for small, intimate sessions as well as large, full-day classroom based learning events. Your customized organizational learning needs will be exceeded with the experienced personnel we have delivering the training.

User Guide, Tutorial and Documentation Creation:

As part of your organization's system, we create comprehensive participant and administrator guides for all your stakeholders. Self-guided tutorials are also made available, and various documentation requests will be addressed as needed over the course of your engagement with us.

Same-Day Participant and Staff Tech Support:

Available by toll-free phone, email or even live chat, our experienced and responsive technical support agents are available to assist all system users with their questions, concerns, and needs.

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